What Happens after you book your appointment?

Thank you for choosing Biometrics Mobile. We make the fingerprinting process simple by coming directly to your home, office, or job site. Follow the steps below to ensure a fast, smooth appointment and the highest quality fingerprint submission possible.

Scroll down to explore our comprehensive visual guide and discover how to prepare for the highest-quality fingerprint submission possible.

Helpful Tips for the Best Fingerprints

Proper fingerprint preparation can make a significant difference in print quality

.✓ Moisturize your hands the night before
✓ Stay hydrated - Drink plenty of water throughout the day
✓ Avoid cuts and abrasions to your fingertips
✓ Bring your completed Live Scan form
✓ Bring a valid photo ID
✓ Have clean hands before your appointment
✓ Be ready a few minutes early

Following these simple steps helps us capture the best possible fingerprints and keeps your appointment quick, professional, and stress-free.

While no fingerprint technician can guarantee acceptance by the California Department of Justice or the FBI, we make every effort to obtain the highest quality fingerprints available during your appointment.

Need help?

Not sure which Live Scan form or identification you need? Contact us before your appointment - we’re happy to help ensure you have everything required for a smooth, hassle-free experience.

The Night Before Your Appointment

Moisturize Your Hands

A light moisturizer the evening before is ideal.

If your hands are dry or rough, apply a high-quality, fragrance-free hand lotion before bed. Dry fingerprints often produce lighter ridge detail, which can increase the chance of a rejected submission.

Avoid:

  • Petroleum jelly

  • Thick ointments

  • Excessive lotion immediately before your appointment

After Your Appointment

Once your fingerprints have been submitted electronically:

  • The California Department of Justice receives your submission.

  • If required, the fingerprints are forwarded to the FBI.

  • Processing times vary depending on the requesting agency and current workload.

Your employer or requesting agency will typically receive the results directly. In most cases, you will not receive the results yourself unless you specifically requested a Personal Record Review.

The Day of Your Appointment

Please avoid:

  • Excess lotion

  • Sunscreen on your hands

Clean hands produce the best fingerprint images.

To ensure your appointment is completed quickly and efficiently, please have the following items available:

  1. A completed Request for Live Scan Service form (BCIA 8016) provided by the requesting agency or employer.

  2. A valid government-issued photo ID or passport.

  3. Payment for the Live Scan service. (If needed)

During Your Appointment

Your fingerprinting appointment typically takes 10–15 minutes.

We will:

  • Verify your identification.

  • Review your Live Scan form.

  • Capture your fingerprints electronically.

  • Review each fingerprint for quality before submission.

  • Answer any questions you may have.

Our goal is to submit the highest quality fingerprints possible the first time.